Privacy Policy

Effective Date: November 29, 2024

Tenhave Realty, LLC is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or interact with us online or offline. This policy complies with applicable state and federal laws, including Michigan’s Identity Theft Protection Act (ITPA), the Gramm-Leach-Bliley Act (GLBA), the California Consumer Privacy Act (CCPA), the Children’s Online Privacy Protection Act (COPPA), and the CAN-SPAM Act.

What Personal Information Do We Collect?

We collect information that you voluntarily provide to us, such as:

  • Name
  • Email address
  • Phone number
  • Information submitted through forms on our website.

We may also collect non-personal information, such as IP addresses, browser types, and cookies, to improve your experience on our website.

When Do We Collect Information?

We collect your information:

  • When you fill out forms on our website.
  • When you contact us via email, phone, or live chat.
  • When you browse our website or interact with its features.

How Do We Use Your Information?

We use the information we collect to:

  • Respond to inquiries and provide customer support.
  • Improve our website to enhance your user experience.
  • Comply with legal and regulatory requirements.

We will never use your personal information for purposes not disclosed in this policy without your consent.

How Do We Protect Your Information?

We implement a variety of security measures to protect your personal information, including:

  • Secure Socket Layer (SSL) encryption for data transmission.
  • Regular malware scanning and system monitoring.
  • Storing personal information on secure networks with restricted access.
  • Conducting periodic reviews of our security practices.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. You may request the deletion of your information at any time by contacting us at info@tenhaverealty.com.

Cookies and Tracking Technologies

We use cookies to:

  • Understand your preferences and improve website functionality.
  • Track site usage and interactions for analytics purposes.

You can adjust your browser settings to manage or disable cookies. Please note that some website features may not function properly if cookies are disabled.

Third-Party Disclosure

We do not sell, trade, or transfer your personal information to outside parties except:

  • Service providers who assist us in website operations and business activities, provided they agree to keep your information confidential.
  • When required by law or to protect rights, property, or safety.

Non-personal, aggregate data may be shared for marketing or analytics purposes.

Third-Party Behavioral Tracking

We may use third-party analytics tools (e.g., Google Analytics) to understand website traffic and user behavior. These third parties may use cookies and tracking technologies. You can opt out of certain tracking by adjusting your browser settings or visiting industry opt-out tools (e.g., Network Advertising Initiative).

Do Not Track (DNT) Signals

Our website honors Do Not Track (DNT) signals. If a DNT browser mechanism is enabled, we will not collect additional tracking data or allow third-party behavioral tracking.

Children’s Privacy

We do not knowingly collect information from children under the age of 13. If you believe we have inadvertently collected such data, please contact us at info@tenhaverealty.com, and we will promptly delete it.

Data Breach Notification

In compliance with Michigan’s Identity Theft Protection Act, we will notify affected individuals of any security breaches involving personal information without unreasonable delay, but no later than seven days after discovering the breach.

Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access and Update: Request access to the personal information we hold about you or correct inaccuracies.
  • Data Deletion: Request the deletion of your personal information.
  • Opt-Out: Opt out of data sharing or marketing communications.

To exercise these rights, contact us at info@tenhaverealty.com.

CAN-SPAM Compliance

We comply with the CAN-SPAM Act by:

  • Not using false or misleading email subjects or addresses.
  • Clearly identifying advertisements.
  • Including a physical business address in emails.
  • Providing a simple way to unsubscribe.

If you wish to stop receiving emails, you can unsubscribe using the link provided in our emails or contact us at info@tenhaverealty.com.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Tenhave Realty, LLC
Email: info@tenhaverealty.com

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or the law. Updates will be posted on this page, and significant changes will be communicated to users.